Contact
One address, one inbox, one person reading it.
What to send
Bug reports. A tool giving you the wrong answer, a layout that breaks on your phone, a copy button that won't copy. Tell us what you did and what you saw.
Feature ideas. If a tool is missing something you'd actually use, we want to hear about it.
Notes on the copy, the voice, the design. We take feedback seriously, even when we disagree with it.
What not to send
Security reports should follow security.txt. Same inbox, but that file sets the right expectations on both sides.
Please don't paste your data into an email and ask us to look at it. Your data stays on your machine. That's the point. Describe the problem instead.
Response times
Every email gets read. Replies usually land within a week. If you haven't heard back in two, send it again.